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Return Policy

We want you to be satisfied with your purchase. If you are not happy with your order or need to return/exchange a product, please read the following return policy for detailed information.


Return Conditions:

Return requests must be made within 30 days of receiving the product.

The items must be in their original, unused, unwashed, undamaged condition with all tags and packaging intact.

Certain items may not be eligible for returns, such as intimate apparel, swimwear, etc. Please carefully review the product details before making a purchase.


Return Process:

Please contact our customer service team with your order number and reason for return.

We will guide you through the return process and provide you with the return address and instructions.

Once we receive and verify the returned items, we will process your refund or arrange for an exchange.


Refund Method:

Refunds will be issued using the original payment method you used during the purchase.

The processing time for refunds depends on the payment method and the banking process, typically taking 3-10 business days.


Return Shipping Costs:

If you request a return and meet the return conditions, we will cover the return shipping costs.

If the returned items do not meet the return conditions, the return shipping costs will be your responsibility.


Please note that to ensure a smooth return process, it is important to carefully read our return policy and retain your proof of purchase and original packaging.